Refund Policy

At Myhren Computer Engineering (operating under the brand name SvelteRust), we strive to ensure your satisfaction with our digital products. This refund policy applies to all digital products purchased through our website.

1. Eligibility for Refunds

Due to the nature of digital products, all sales are generally considered final. However, we understand that exceptions may occur. We will consider refund requests under the following circumstances:

• Technical Issues: If you experience significant technical problems that prevent you from accessing or using the product, and our support team is unable to resolve the issue within a reasonable timeframe.
• Content Mismatch: If the product's description on our website materially misrepresents the actual content of the product.
• Accidental Purchase: If you accidentally purchased the wrong product and notify us within 24 hours of the purchase.

2. Refund Process

To request a refund:

1. Contact our support team at [email protected] within 14 days of your purchase.
2. Provide your order number and a detailed explanation of why you're requesting a refund.
3. Our team will review your request and respond within 5 business days.

3. Refund Decisions

All refund decisions are at the discretion of Myhren Computer Engineering. If your refund is approved, it will be processed to the original method of payment within 10 business days.

4. Non-Refundable Items

The following are not eligible for refunds:

• Products that have been substantially downloaded, accessed, or used.
• Customized or personalized products.
• Subscription services, after the first 14 days or if significant usage has occurred.

5. Cancellation of Recurring Subscriptions

For subscription-based services, you may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. No refunds will be provided for partial subscription periods.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy.

7. Contact Us

If you have any questions about this refund policy, please contact us at [email protected].